Privacy Notice
Crux is committed to protecting your personal data. This Privacy Notice explains how and why we collect your personal data, and how we keep it secure.
Who we are and where to find us
Crux Underwriting Limited (Crux) is an Appointed Representative of D A Strategy Limited which is authorised and regulated by the Financial Conduct Authority. Our address is 2 Minster Court, London, EC3R 7BB and you can contact us on 07769 908201 and info@cruxunderwriting.com
How we collect your personal data
We collect your personal data when you contact us by telephone, email, correspondence or through the contact forms available on our website. We also use cookies to understand how visitors use our website and to improve the user experience.
The personal data we may collect if you contact us
- Your email address and phone number to contact you in respect of your enquiry
- Data about your enquiry of us – for example in phone calls, emails and letters
How and why we share your personal and confidential information
It is sometimes necessary to share your personal information with relevant third parties. In order to demonstrate Crux’s compliance with applicable regulation, we may in particular share your information with Lloyd’s, the Financial Conduct Authority and the Information Commissioner’s Office. Their privacy notices can be found here, here and here.
Messages sent over the internet cannot be guaranteed to be completely secure and may be subject to possible interception by third parties. For these reasons, please do not use email to send us communications that contain confidential information. We are not responsible for any messages sent over the internet and will not be liable to you or anyone else for any loss suffered in connection with any message sent over the internet.
We will keep your personal data in line with Crux’s data retention policy and as required to comply with any legal or regulatory requirements.
We are committed to keeping the personal data you provide to us secure and we will take reasonable precautions to protect your personal information from loss, misuse or alteration. We do not sell your personal information for any purpose.
Your Rights
You have the right to:
- Know what specific personal data we hold on your in our records, and request a copy of that personal data
- Have your personal data corrected or removed if it is inaccurate or incomplete
- Have your personal data deleted from our systems
- Restrict the processing of your personal data
- Object to the processing of your personal data, for example for communication, or direct marketing
- Have your personal data transferred to another company
- Withdraw consent to having your personal information used for marketing purposes
Your personal data is not used for any automated decision making or profiling.
We will comply with any restriction on the processing of your personal data unless fulfilling your request would reveal information about another person, or if you ask to delete information which we are permitted or required by law to keep.
If you have any concerns about this Notice or how we process your personal data, please email us at info@cruxunderwriting.com and we will work with you to resolve the issue.
If you are still unhappy and would like to progress your complaint further, you have the right to make a complaint to the Information Commissioner’s Office (www.ico.org.uk) or by calling 0303 123 1113.
Cookie Policy
This website uses cookies to improve your experience while you navigate through the website. Cookies are very small text files downloaded onto your PC when you first visit our website. We use only those cookies which are necessary to enable Crux’s website to function correctly. These cookies require no consent because they do not store or transmit personally identifiable information about you.
We use Google Analytics to count page visits, identify traffic sources and to collect information about how visitors have found and use our website. These cookies are set automatically on each page and do not collect or store any personal data. Please note that if you do turn off cookies within your browser, this website may not operate correctly.